As you'll most likely know, there's a multitude of issues that can arise with your IT system which will threaten to derail your business. Lost hours mean lost revenue, and in the modern business world, there isn't a moment to waste.
At Agile Computers, we're more than just IT support. Our team monitors and manages your IT infrastructure in real time, identifying problems and worrying trends. Using information from your systems, we're able to quickly and efficiently intervene with remedial action remotely to avert or minimise the impact on your business.
Using our in-house remote access console, we routinely access your IT network devices and files whenever maintenance or updates are required. It’s a simple, cost effective, secure and risk-free way for your business to keep its IT up-to-date and protected.
All data, documents and applications are accessed centrally on your servers, with updates applied in a controlled manner. Our engineers manage all upgrades and patches transparently and resolve issues quickly, often avoiding the need to visit your office. All remote sessions are logged on the system for your peace of mind, with a range of regular reporting functions available. We talk you through what we find to keep you informed of the state of your network.
Understandably, not every issue can be resolved remotely and may require an on-site visit from one of our highly-experienced and professional IT support technicians.
If a problem with your hardware or software can't be resolved remotely or your internet is down, then our team will endeavour to be at your desk-side as soon as possible, to reduce the impact on your business. Based in High Wycombe, we're located just off of the M40, meaning we're well placed to reach you promptly anywhere throughout Slough, London, the Midlands and South-East.